Let us know how we can serve you better!

We would like to thank you for taking time to help us improve our hospital.
You will get an email confirming receipt of your survey and entry into our monthly drawing.
Winners will be notified by phone and email and will receive a VZACC T-shirt in your choice of S, M, L, or XL.

One survey per visit please.

Your Name:
Phone Number:
E-Mail Address:

1. Was our hospital facility clean and attractive? Excellent: Good: Fair: Poor: Indifferent:
2. Were we able to book your appointment for a time that was convenient? Excellent: Good: Fair: Poor: Indifferent:
3. Were you greeted promptly, and was our receptionist pleasant and responsive to your needs? Excellent: Good: Fair: Poor: > Indifferent:
4. Do you feel that your wait time was appropriate to address the needs of your pet? Excellent: Good: Fair: Poor: Indifferent:
5. Was your pet handled appropriately by our technician? Excellent: Good: Fair: Poor: Indifferent:
6. Did the Doctor do a thorough physical exam on your pet and clearly address your concerns? Excellent: Good: Fair: Poor: Indifferent:
7. Do you feel that you were able to comfortably talk with our Doctors and staff? Excellent: Good: Fair: Poor: Indifferent:
8. Did we offer to make you and you pet more comfortable while you were here? Excellent: Good: Fair: Poor: Indifferent:
9. Was our staff knowledgeable about the needs of your pet? Excellent: Good: Fair: Poor: Indifferent:
10. Were our fees appropriate for the service, products and level of care your pet received? Excellent: Good: Fair: Poor: Indifferent:
11. Do you find our mailed vaccination reminders and newsletters helpful? Excellent: Good: Fair: Poor: Indifferent:
12. Was our website attractive and easy to navigate? Excellent: Good: Fair: Poor: Indifferent:
Please add comments and suggestions on how we can better help you care for your pets:
*Type the text you see in the image above.

Please contact our clinic with any questions you may have....

Van Zandt Animal Care Center
21449 US Highway 80
Wills Point, TX 75169

Phone: 903-873-4100
Fax: 903-873-6503

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